Aren’t computers just great? With just a few key-presses on a keyboard or clicks of a mouse, it is possible to

• damage or destroy hours, days, or even years worth of work
• log into what you thought was a legitimate website, and wind up giving your sensitive personal information to identity thieves and spammers
• have malicious software invisibly downloaded and installed into your personal computer without your knowledge or consent, which among other things can
• open your computer to invasion and attack from half a world away
• embarrass yourself and others by accidentally sending a confidential message to a public forum instead of the private mailbox where you had intended it to go

Mistakes are common, and computers make them much easier…and faster. Honest apologies from people who own up are much more scarce. As for graceful forgiveness…